List of Software Support Service IDs
ID Used with the Software Support Service
The list of ID for each type of software and support level is shown below.
| Software | Software ID | Support Level | Support ID |
|---|---|---|---|
| Windows Server 2008 R2 SE SP1 64bit Japanese Version | W2k8R2SE | No support | nosupport |
| Support on weekdays | spt_daytime | ||
| 24-hour support | spt_24h | ||
| Windows Server 2008 R2 EE SP1 64bit Japanese Version | W2k8R2EE | No support | nosupport |
| Support on weekdays | spt_daytime | ||
| 24-hour support | spt_24h | ||
| Windows Server 2012 SE 64bit Japanese Version | W2k12SE | No support | nosupport |
| Support on weekdays | spt_daytime | ||
| 24-hour support | spt_24h | ||
| Windows Server 2012 R2 SE 64bit Japanese Version | W2k12R2SE | No support | nosupport |
| Support on weekdays | spt_daytime | ||
| 24-hour support | spt_24h | ||
| Windows Server 2016 SE 64bit Japanese Version | W2k16SE | No support | nosupport |
| Support on weekdays | spt_daytime | ||
| 24-hour support | spt_24h | ||
| Windows Server 2008 R2 SE SP1 64bit English Version, No support (charged by usage time) (x-core) (x is a number) | W2k8R2SE | No support | nosupport |
| Windows Server 2012 R2 SE 64bit English Version, No support (charged by usage time) (x-core) (x is a number) | W2k12R2SE | No support | nosupport |
| Windows Server 2016 SE 64bit English Version, No support (charged by usage time) (x-core) (x is a number) | W2k16SE | No support | nosupport |
| Windows Server 2008 R2 SE SP1 64bit Japanese Version, No support (charged by usage time) (x-core) (x is a number) | W2k8R2SE | No support | nosupport |
| Windows Server 2012 R2 SE 64bit Japanese Version, No support (charged by usage time) (x-core) (x is a number) | W2k12R2SE | No support | nosupport |
| Windows Server 2016 SE 64bit Japanese Version, No support (charged by usage time) (x-core) (x is a number) | W2k16SE | No support | nosupport |
| Red Hat Enterprise Linux 6.x 64bit English Version (x is a number) | RHEL | Limited Support | spt_limited |
| Support on weekdays | spt_daytime | ||
| 24-hour support | spt_24h | ||
| Red Hat Enterprise Linux 7.x 64bit English Version (x is a number) | RHEL | Limited Support | spt_limited |
| Support on weekdays | spt_daytime | ||
| 24-hour support | spt_24h | ||
| Red Hat Enterprise Linux 7.x 64bit English Version AUS (x is a number) | RHEL_AUS | 24-hour support | spt_24h |
| CentOS 6.x 64bit English Version (x is a number) | CentOS | No support | nosupport |
| CentOS 7.x 64bit English Version (x is a number) | CentOS | No support | nosupport |
| Ubuntu Server 14.04 LTS English Version | UBUNTU | No support | nosupport |
| Ubuntu Server 16.04 LTS English Version | UBUNTU | No support | nosupport |
| Red Hat OpenShift Container Platform 3.x (Node) (x is a number) | OPNSHFT_ND | 24-hour support | spt_24h |
| Red Hat OpenShift Container Platform 3.x (Master) (x is a number) | OPNSHFT_MS | 24-hour support | spt_24h |
| Microsoft SQL Server 2008 SE SP4 64bit Japanese Version | MSSQL2K8SE | No support | nosupport |
| Support on weekdays | spt_daytime | ||
| 24-hour support | spt_24h | ||
| Microsoft SQL Server 2008 R2 SE SP3 64bit Japanese Version | MSSQL2K8R2SE | No support | nosupport |
| Support on weekdays | spt_daytime | ||
| 24-hour support | spt_24h | ||
| Microsoft SQL Server 2014 SE 64bit Japanese Version | MSSQL2K14SE | No support | nosupport |
| Support on weekdays | spt_daytime | ||
| 24-hour support | spt_24h | ||
| Microsoft SQL Server 2014 EE 64bit Japanese Version | MSSQL2K14EE | No support | nosupport |
| 24-hour support | spt_24h | ||
| Microsoft SQL Server 2016 SE 64bit Japanese Version | MSSQL2K16SE | No support | nosupport |
| Support on weekdays | spt_daytime | ||
| 24-hour support | spt_24h | ||
| Microsoft SQL Server 2016 SE 64bit English Version | MSSQL2K16SE | No support | nosupport |
| Interstage Application Server Standard-J Edition V11 | INTER_S_L11 | 24-hour support | spt_24h |
| Symfoware Server Lite Edition V12 | SYMFO_L_L12 | 24-hour support | spt_24h |
| Systemwalker Operation Manager Standard Edition V13 | SYSWO_S_L13 | 24-hour support | spt_24h |
| Systemwalker Centric Manager Standard Edition (for Managers) V15 | SYSWCM_S_L15 | 24-hour support | spt_24h |
| Systemwalker Centric Manager Standard Edition (for Agents) V15 | SYSWCA_S_L15 | 24-hour support | spt_24h |
Tip: AUS (AMC Update Support) is a service that provides critical impact security patches and urgent priority bug fixes for specific minor releases that Red Hat considers service targets, for a maximum of six years from announcement by Red Hat.